How Northwind Academy cut certificate admin by 90%

The challenge

Every cohort ended with two days of copy-pasting names into slides, exporting PDFs and emailing them one by one. Mistakes were common and learners had no way to prove their credentials to employers.

The solution

Northwind connected its LMS, built three branded templates and set certificates to send automatically when a learner passes the final assessment.

The results

Certificates now arrive minutes after completion. Support tickets about certificates dropped to almost zero, and LinkedIn shares became one of the academy’s top referral sources.